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B2B Sales or Project Management or Production Management
A goal-oriented, decisive manager with over 8 years experience in a corporate sales and production environment ; Provide national account management with strong project management and customer service experience ; Demonstrated ability to manage multiple accounts, territory growth and meet client deadlines.
DEMONSTRATED STRENGTHS
Proficient with Microsoft Office Software ? Identify and Solves Problems Quickly
Experienced Managing Multiple Projects ? Contract Negotiations and Pricing
Presentation Development and Delivery ? Customer Liaison and Service


? Promoted to Project Manager after 5 months of employment with IKON Office Solutions
? Selected to manage Arthur Andersen project , as a Project Manager for contract pricing , negotiations and account management
? Exceeded monthly revenue goals by 20% and assisted in reaching monthly revenue of $100000 to $150000 as 2nd shift manager
? Negotiated new Record Retention contract for Cox Communications , reducing all storage-related costs saving the Accounts Payable department an estimated $3000 dollars monthly
? Performed over 4 years of retail sales experience
? Proficient with Document Imaging , post processing and file conversion
PROJECTS MANAGED
Kinko ? s Corporation : Buckhead Shop ; daily interaction with retail customers ensuring all production jobs are completed in a timely manner . Monthly revenue : $300000
IKON Office Solutions : Arthur Andersen project ; daily interaction will all business hierarchies , oversee billing , determine firms ? copy requirements , coordinate delivery locations and invoice signing . Estimated project cost : $6000000
IKON Office Solutions : Imaging and Print Center Department ; managed all scanning , coding , printing , electronic data discovery and CD duplication projects .

March, 2001 -  August, 2001
	Monthly revenue : $60000 to $80000 ? Time frame :
December, 2003 -  Present
	KINKO ? S CORPORATION Manage resources and processes to ensure all jobs are done correct and on time, positively affecting customer satisfaction, sales revenue and profitability. Instituting QC process ensuring lower supply cost, lower payroll and lower variable machine costs. Perform weekly audits and manage hold sale reports to ensure all customers jobs are processed correctly and efficiently ; allowing the shop to capture all potential revenue and build a base of returning customers.
September, 2000 -  November, 2003	Project Manager
	IKON OFFICE SOLUTIONS Collaborate with clients to develop project triangle time, money and scope ; Facilitate the production of workflow to ensure deadlines are completed in an efficient manner ; Provide daily project and account reports to sales manager, operations manager, project management office and clients. Senior Customer Service Representative Legal Document Services Assist 3 account managers and 1 assistant managing partner to service their territory ; Ensure 100% satisfaction for internal and external clients ; Assist in developing new accounts and service existing accounts. Manage projects, determine job specifications, calculate job hours and project pricing Provide customer satisfaction with follow-up calls on completed jobs Generate new business with heavy cold calling in zero dollar territory
January, 1999 -  September, 2000	Market Representative
	SCANTECH SOLUTIONS St.Charles , MO Contacted medical professionals in the metropolitan Atlanta area to generate new business in a zero dollar territory ; Liaison between the insurance companies and medical offices, ensured a 7 - 10 day turnaround time on medical record requests ; Responsible for scanning confidential medical records.
January, 2000 -  September, 2000
	? Achieved monthly bonus for production and turnaround time Heavy cold calling on office managers and product presentations Negotiated cost and payment for medical records
June, 1996 -  October, 1998	Senior Record Retention Specialist
	COX COMMUNICATIONS Atlanta , GA

Normal, Alabama ;



The Path of Dialogue The Mastery of Dialogue Skill


Responsible for providing user access and training on the document imaging system SpyImage Software for over 20 Cox Communications locations ; negotiated all imaging-outsourcing contracts with DataPlex Corporation.
Record Retention Manager
Managed the retention and possible destruction of accounting, tax, program cost, payroll and finance departments records at an off-site facility ; negotiated all record retention contracts with The Paper Vault Corporation, reducing monthly expenses by $3000 dollars.